Holo-Collector
These Terms of Service govern your use of the mobile application Holo-Collector („App") and all related services. By installing, registering for, or using the App, you accept these Terms.
The App is provided by:
Holo-Collector
Switzerland
Email: privacy@holo-collector.com
Legal form: Sole proprietorship registered in the canton of Aargau, Switzerland
Holo-Collector is an app that lets users identify collectible figures via photo scans and manage them in a personal collection. Recognition uses an AI-based image-recognition model that runs on the user's device.
Some features are free; others require a paid subscription (see Section 6).
The App may additionally display indicative information such as estimated market prices, collector values, or similar data. Please carefully review Section 4 in this regard.
Where price or value information is displayed in the App, it is based on automated market analysis of publicly available sources (e.g. online marketplaces, auction platforms, historical sales data). The data is algorithmically aggregated and may be inaccurate, outdated, incomplete, or otherwise flawed.
WE PROVIDE NO WARRANTY, GUARANTEE, OR REPRESENTATION OF ANY KIND regarding:
You use all price and value information at your own risk and on your own responsibility. Before making any purchase, sale, or other financial decision, you must verify values through independent sources (specialist dealers, auction houses, appraisers, current market data).
Holo-Collector is not a financial, investment, advisory, or wealth management service. Collectible figures are not regulated investment products. The App does not replace professional advice from appraisers, auctioneers, tax advisors, or other qualified professionals.
To the maximum extent permitted by law, all liability for any direct or indirect financial losses, lost profits, failed investments, losses from purchases or sales, incorrect insurance valuations, or other financial disadvantages arising from reliance on price or value information displayed in the App is fully excluded. This applies in particular to losses arising from inaccurate, outdated, or incomplete underlying data.
Use of the App requires a user account. Registration is available via email/password, „Sign in with Apple," or Google Sign-In.
Paid subscriptions are processed through the Apple App Store or Google Play. Payment is handled via your platform account. The contract is concluded upon confirmation in the App Store.
Current prices and subscription terms are displayed in the App before purchase. Available options may include monthly or annual subscriptions.
You can cancel your subscription at any time via your App Store account settings:
Cancellation through us directly is not possible because Apple and Google manage the subscriptions.
Refund requests must be directed to Apple or Google, as we do not have access to payment processing.
Under Swiss law, there is no statutory right of withdrawal for online purchases of digital content or services. The contract becomes legally binding upon purchase.
Consumers residing in the EU or UK generally have a 14-day right of withdrawal. This right expires early if you have expressly consented to immediate provision of digital content and acknowledged that you thereby lose your right of withdrawal.
By purchasing the subscription with immediate activation of premium features, you provide such consent. Refund requests may nonetheless be directed to Apple or Google, who may grant goodwill refunds at their discretion.
You agree to use the App for lawful purposes only. The following are prohibited:
If you voluntarily upload images to improve the AI model (see Privacy Policy, Section 5), the following applies:
You grant us a non-exclusive, worldwide, royalty-free license, limited to the retention period, to use the uploaded images solely for the following purposes:
We will not publish your images, share them with third parties (other than processors such as Azure), or use them for advertising.
You can request deletion of your uploaded images at any time (contact: privacy@holo-collector.com). Information that has already been incorporated into model weights cannot be technically reversed; however, the underlying image will be fully deleted.
All rights to the App, the AI model, the code, the design, and all content (excluding user-generated content) remain with the provider. You receive a non-exclusive, non-transferable license to use the App for personal, non-commercial purposes within the scope of these Terms.
We strive to keep the App and our server services as available as possible but cannot guarantee 100% uptime. Maintenance, technical issues, or third-party disruptions (e.g. Apple, Google, Cloudflare, Azure) may cause temporary outages.
THE APP AND ALL RELATED CONTENT, DATA, AND SERVICES ARE PROVIDED „AS IS" AND „AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF:
In particular, we make no representation that:
Mandatory statutory warranty rights of consumers under applicable law remain unaffected.
We are liable without limitation:
To the extent permitted by law (in particular under Art. 100 Swiss Code of Obligations), our liability for slight negligence is fully excluded. This also applies to slight negligence of our auxiliary persons (Art. 101 para. 2 Swiss Code of Obligations).
For EU/UK consumers: in cases of ordinary negligence, we are liable only for breach of material contractual obligations (so-called „cardinal duties" — obligations whose fulfillment is essential for the proper performance of the contract). In such case, our liability is limited to typical, foreseeable damage.
To the maximum extent permitted by law, we are not liable for:
Where we are liable in principle and our liability is not unlimited under the provisions above, our total liability is capped at the amount you actually paid to us for use of the App during the 12 months immediately preceding the event giving rise to the claim, but in no event more than CHF 100.
Claims for damages against us expire 12 months after you became aware of the damage, unless mandatory statutory provisions prescribe a longer period. This shortened limitation period does not apply to claims based on intent, gross negligence, or injury to life, body, or health.
In the event of contributory negligence on your part — in particular failure to maintain backups, failure to verify information from independent sources, or improper use of the App — our liability is reduced accordingly (Art. 44 Swiss Code of Obligations).
The above limitations apply equally for the benefit of our legal representatives, employees, agents, and subcontractors.
You agree to indemnify, defend, and hold us harmless from any third-party claims arising from:
This indemnification covers reasonable legal defense costs. We will promptly notify you of any such claims and — where legally permissible — allow you to control the defense.
Use of the App is for an unlimited period. You may delete your account at any time by contacting us at privacy@holo-collector.com or by using the „Delete account" feature in the App.
We may terminate this agreement for cause in the event of serious violations of these Terms.
We may amend these Terms when required by new features, changing legal obligations, or to close gaps. We will notify you of material changes at least 30 days in advance via email or in-app notice. If you do not object within this period, the changes are deemed accepted.
If you obtained the App via the Apple App Store, the following provisions, required by Apple, additionally apply:
These Terms and any disputes arising from or in connection with the use of the App are governed exclusively by the substantive laws of Switzerland, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and conflict-of-laws rules.
If you are a consumer residing in a country with mandatory consumer-protection laws (in particular EU/EEA, UK), the protection afforded to you by the mandatory provisions of your country of residence remains unaffected.
The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms is the registered seat of the provider in the canton of Aargau, Switzerland, unless you are a consumer. Consumers may alternatively bring claims at their place of residence, to the extent provided by mandatory local law.
If any provision of these Terms is or becomes invalid, unenforceable, or unclear, the validity of the remaining provisions is not affected. The invalid provision shall be replaced by an effective provision that comes closest to the economic purpose of the invalid one.
The European Commission provides an online dispute-resolution platform: ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration body.